Get to know the ins and outs of living and working in the Utrecht Region.
A one-on-one approach to getting your questions answered
You can find answers to all your lifestyle questions at the Expat Center Utrecht’s ACCESS Helpdesk, located at the City Office (aka Stadskantoor) of Utrecht. If you have questions about obligatory formalities such as a residence permit or a citizen service number (BSN), the Expat Center's government branch can also help, but it is worth noting that you must first make an appointment online to make sure you are directed to an Immigrations or Civil Service officer. For questions about resources for internationals in the Netherlands and more specifically, Utrecht, please feel free to walk-in to the ACCESS Helpdesk at ECU on Tuesdays and Thursdays, from 9 am to 5 pm, without the necessity of an appointment.
At its core, the Expat Center is a one-stop-shop for international talent. This means the Expat Center is able to help companies and their highly skilled migrant employees, scientific researchers, international entrepreneurs and graduates. The staff at the Information Desk are volunteers from ACCESS, a non-profit organisation supporting the international community in the Netherlands. Given they all have experienced living and working abroad, they are eager to share their experiences and get you on the right track with the latest information.
Here in the Netherlands, businesses and organisations take your identity protection seriously. One tool used towards this aim is the DigiD. It is a digital signature identity verification that many governmental organizations and businesses use to provide access for you to their online services. Get your BSN first, then you can get your DigiD.
ACCESS is a not-for-profit organisation supporting the international community in the Netherlands. Given they are expats themselves or have experience living and working abroad, they are very happy to help you at the information desk Expat Center. You can visit them on Tuesdays and Thursdays between 9:00-17:00 at the Expat Center.
A rental contract or permission from your landlord that you can register formally at the address where you are going to live. You will need to submit a copy of the landlord's proof of identity. If you own a house in the Netherlands, you must provide a deed of purchase.
The Utrecht Region works with a number of official partners who can assist you with all the practical issues you may need to take care of before settling into your new life. Rest assured, our partners all meet our minimum criteria, for instance providing all relevant company information in English (including website, flyers, forms, etc.) and agreeing to cooperate in our client-monitoring project. We regularly request feedback from internationals to assess the quality of our partners' services, their identity remaining private when we share it with our partners. Adjustments will be made to our partner list as appropriate. With help from our partners, you can take care of all the necessary formalities.
When you explore our Online Services Map service providers experienced in all important topics related to working and living in the Utrecht Region can be found. All links lead directly to each partner's English language website.